One Year Warranty

We are committed to providing high-quality, handcrafted jewelry designed to last. We offer a one-year warranty from the date you receive your order, covering defects or issues related to the workmanship of the jewelry.

For 100% waterproof items, if any tarnishing or color fading occurs within 6 months under normal use, we will provide a free replacement with no questions asked. (This does not apply to precious metal pieces such as sterling silver or gold vermeil items.)

Our warranty does not cover lost items, normal wear and tear (including scratches or tarnishing), damage caused by improper care such as exposure to chemicals, water, or excessive force, or any modifications made by third parties outside of AMO JEWELS. Please note that tarnishing or fading of precious metal pieces is considered normal wear and is not covered under warranty.

To submit your warranty claim,   please contact us: contact@amojewels.com

Important
By submitting a warranty claim, you acknowledge and agree to the following terms:

• Return of Impacted Product: If your warranty submission is accepted, you must send the impacted product to us for quality assurance review and testing.
• If the item is in stock, and your warranty submission is approved, you will receive a replacement of the same item.
• If the item is not in stock due to inventory limitations or discontinuation, you may choose a replacement item of equal value from our current collection.
• No Refunds: refunds will not be provided.
• Third-party services: AMO JEWELS does not accept warranty claims with post-purchase modifications.
• Promotional products: Items received from a promotion or campaign may be excluded from our warranty policy.